During times of emergency, the public and the authorities rely on being provided with timely, accurate and relevant information to make the necessary decisions and take action.

This webinar will explore how Hydro-Québec, the largest electricity generator and distributor in Canada, has put in place the tools required to communicate efficiently with the public during emergency situations.

The webinar will take place at 13:00 GMT on Tuesday 22 March 2016.

To register your participation, please click here.

Find our what time the webinar is in your country here.

Webinar agenda

Introduction and welcome from IHA

Hydro-Québec’s environment

Core values

Communication before, during and after an emergency situation

Case studies – ice storm and acts of vandalism

Concluding remarks: lessons learned

General discussion and questions with audience

Speaker

Serge Abergel is a media spokesperson with Hydro-Québec in Montréal, Canada, specialising in transmission line projects and emergency preparedness. He has been with Hydro-Québec since 2014. Prior to his arrival at Hydro-Québec, Serge worked as a military public affairs officer for the Canadian Armed Forces and as a communications director for the Correctional Service of Canada.

He holds a Bachelor’s degree in operations management and a Canadian Armed Forces Public Affairs diploma.

Moderator

Alex Trembath joined IHA in 2013. He leads on our communications strategy and manages the delivery of a range of communications projects, including our recent website redevelopment and brand realignment, as well as our email and social media engagement.

Alex has a degree in journalism and English, and ten years’ experience in a variety of communications management roles across both the not-for-profit and commercial sectors.